Rosenberg Indoor Comfort
  • 26-Oct-2019 to 30-Nov-2019 (PST)
  • Customer Service
  • San Antonio, TX, USA
  • $16-$18
  • Full Time

Excellent benefits including medical, dental, vision, short-term disability, long-term disability, an IRA with match up to 3%, generous paid time off (PTO) of 40 hours after the 1st year and 80 hours after the 2nd year, 7 paid holidays, your birthday off, great hours, and growth opportunities.


Rosenberg Indoor Comfort, LLC of San Antonio, TX is looking to hire a full-time Customer Service Representative to join our office team. Are you a customer service professional who loves working with people but is ready to have your weekends and evenings free? Would you like to work for an established but growing company where you can build a successful, long-term career? If so, please read on!

This Customer Service Representative position earns a competitive hourly wage of $16.00 with the potential to grow to $18.00. You would also enjoy excellent benefits including medical, dental, vision, short-term disability, long-term disability, an IRA with match up to 3%, generous paid time off (PTO) of 40 hours after the 1st year and 80 hours after the 2nd year, 7 paid holidays, your birthday off, great hours, and growth opportunities. If this sounds like the right opportunity for you, apply today!

ABOUT ROSENBERG INDOOR COMFORT

Founded in 2003, we are a family-owned company that is dedicated to providing high-quality residential and commercial HVAC services in and around the San Antonio, TX area. Our family's philosophy has always been to provide honest and quality work for all of our clients. We never take shortcuts. We do it right the first time!

Our family of happy employees is passionate about working hard to provide the best customer service experience possible. We appreciate and acknowledge their hard work. Our employees are our #1 asset and our customers are #2 which comes full circle in employees who care. Our employees tend to stay with us for a long time. So, if you need a reliable place to work, we are just that. We are proud to offer nice promotions, great benefits, ongoing training and education, room for growth, and an organized but fun and relaxed environment to work in.

A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you are the voice of our company! You arrive each day determined to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills and attention to detail ensures that their needs are met.

Your primary responsibilities are to answer phones, respond to email inquiries, and enter notes and service requests into our computer system. You are never bored, as there are always a variety of office tasks that you can help with. With the goal of eventually growing into a dispatcher position, you are always focused on learning more. You love that you get to interact with people every day and enjoy keeping busy!

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE

  • One year of customer service or service industry experience
  • Phone skills and a clear, pleasant phone voice
  • People person

Knowledge of San Antonio and the surrounding areas would be a plus! Are you a team player who thrives in a fast-paced office environment? Do you have excellent communication and interpersonal skills? Are you a quick learner with sound problem-solving skills? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized, reliable, and able to prioritize multiple tasks effectively? If so, you might just be perfect for this position!

HVAC OFFICE WORK SCHEDULE

This is a full-time HVAC office position with typical business hours Monday-Friday. 

READY TO JOIN OUR HVAC OFFICE TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC customer service position, please fill out our initial 3-minute mobile-friendly application. We look forward to meeting you!

Rosenberg Indoor Comfort
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